Welcome to Liveet. Your privacy and data security are important to us. This Privacy & Security Policy explains how we collect, use, store, and protect your information when you use our platform.

1. Information We Collect

When you use our platform, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Profile photo

• Identification details (if required for verification)

2. Property Information

• Property listings

• Property images

• Location details

• Pricing and availability

3. Tenant & Operator Data

• Rental agreements

• Booking history

• Payment records

• Communication between tenants and property owners

1. Device & Usage Data

We may automatically collect:

• Device type

• Operating system

• IP address

• App usage data

• Crash logs

This information helps us improve the reliability and performance of the platform.

2. How We Use Your Information

Your information is used to:

• Create and manage your account

• Enable property listings and bookings

• Facilitate communication between tenants and property operators

• Process transactions and rental payments

• Improve platform features and performance

• Prevent fraud and ensure security

• Provide customer support

We do not sell your personal information to third parties.

3. Data Security

We take data protection seriously and implement industry-standard security measures including:

• Encrypted data transmission (HTTPS / SSL)

• Secure authentication systems

• Access control for sensitive data

• Secure cloud infrastructure

• Regular system monitoring and updates

Despite these measures, no system can guarantee 100% security, but we continuously improve our protections.

4. Data Sharing

We may share your data only in the following cases:

• With property operators or tenants to facilitate bookings

• With payment processors to complete transactions

• With service providers who support our platform operations

• When required by law or legal authorities

All partners and service providers are required to maintain strict confidentiality and security standards.

5. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Maintain legal and financial records

• Resolve disputes

• Enforce our agreements

Users may request deletion of their accounts and associated data by contacting support.

6. User Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for certain data uses

To make a request, contact us at support email.

7. Third-Party Services

Our platform may use third-party services such as:

• Payment gateways

• Cloud hosting providers

• Analytics tools

• Authentication services

These services operate under their own privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be communicated through the app or website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@liveet.org